Privacy Policy

Last updated: July 10, 2026

1 ECSIGHT GROUP Co., Ltd. (“the Company”, “we”, “us”, or “our”) is committed to protecting your personal data. This policy explains how we collect, use, disclose, and protect your personal data when you use the ecsight.tech website, Data Echooo, SOT APP, and related services operated by the Company.

We comply with Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) and other applicable laws. By using our website, you acknowledge that you have read and understood this policy.

01 Data Controller

The data controller under this policy is:

Legal entity: 1 ECSIGHT GROUP Co., Ltd. (บริษัท วันเอ็กซ์ไซต์กรุ๊ป จำกัด)
Company registration number: 0105569091245
Address: 319 Chamchuri Square Building, 24th Floor, Phayathai Road, Pathumwan, Bangkok 10330, Thailand
Contact: contact@ecsight.tech

02 Personal Data We Collect

Information you provide to us directly

Identity and contact data: first and last name, email address, phone number, and address
Account data: username and password (stored in encrypted form)
Payment data: information required to process transactions, handled through third-party payment providers

Information collected automatically

Technical data: IP address, device type and model, operating system, and browser type
Usage data: pages visited, time spent, and how you interact with the website

We do not collect sensitive personal data (such as race, religion, health data, or biometric data) unless we have obtained your explicit consent as required by law.

03 Sources and Methods of Collection

We collect your personal data through the following channels:

Website forms: contact forms, sign-up forms, and checkout processes
Cookies and tracking technologies: including pixels for analytics and marketing
Third-party sign-in: when you choose to sign in with your Google or Facebook account

04 Purposes and Legal Bases for Processing

We process your personal data for the following purposes and under the following legal bases:

To provide services and fulfill orders — performance of a contract
To provide customer support and respond to inquiries — performance of a contract and legitimate interests
To analyze and improve our website — legitimate interests
To send marketing emails and newsletters — consent, which you may withdraw at any time
To comply with legal obligations and retain accounting and tax records — legal obligation

05 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to make the website work properly, analyze usage, and support marketing activities. The tools we use include:

Google Analytics — to analyze usage statistics and behavior
Facebook Pixel and Google Ads — for advertising and campaign measurement

You can manage or refuse cookies through your browser settings, or via the cookie consent banner on our website (where available). Disabling certain cookies may affect how the website functions.

06 Disclosure to Third Parties

We may disclose your personal data to third-party service providers who process data on our behalf, to the extent necessary to deliver our services. These include:

Payment providers: Stripe
Analytics providers: Google Analytics
Advertising platforms: Facebook Pixel and Google Ads
Infrastructure providers: hosting providers and customer relationship management (CRM) systems

We do not sell your personal data, and we require every third-party provider to protect your data to the standards required by law.

07 Data Transfers and Retention

We store your data within Thailand and do not transfer your personal data abroad.

We retain your personal data only for as long as necessary for the purposes described in this policy, as follows:

Account data: for as long as your account remains active, plus 1 year after account closure
Transaction and tax records: for the period required by accounting and tax law (generally 5 years)
Marketing data: until you withdraw your consent

When the retention period ends, we will delete your data or anonymize it so it can no longer identify you.

08 Your Rights as a Data Subject

Under the PDPA, you have the following rights regarding your personal data:

Right of access – request access to and a copy of your personal data
Right to rectification – request that your data be corrected and kept up to date
Right to erasure – request deletion or destruction of your data where the law provides
Right to object – object to the processing of your data in certain cases
Right to restriction – request temporary suspension of the use of your data
Right to data portability – receive or transfer your data in a machine-readable format
Right to withdraw consent – withdraw consent you have given at any time
Right to lodge a complaint – file a complaint with the Personal Data Protection Committee

You can exercise these rights by contacting us through the channels in the Contact section. We will act on your request within the period required by law.

09 Data Security

We maintain appropriate technical and organizational security measures to prevent unauthorized access, use, alteration, or disclosure of personal data, including password encryption and access controls. However, no method of electronic transmission or storage is completely secure.

10 Changes to This Policy

We may update this policy from time to time to reflect changes in the law or our business practices. The latest revision date will be shown at the top of this page. Significant changes will be communicated to you as appropriate.

Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

Address: 319 Chamchuri Square Building, 24th Floor, Phayathai Road, Pathumwan, Bangkok 10330, Thailand
Email: contact@ecsight.tech
Data controller: 1 ECSIGHT GROUP Co., Ltd.